Terms Of Service

Updated: March 1st 2025

1. Acceptance of Terms

BY USING THE CARME WEBSITE LOCATED AT www.carmeauto.com and/or www.carmeauto.ca (THE “WEBSITE”) AND/OR USING THE FEATURES OF ANY APPLICATION AND/OR PROCESS THAT WE MAKE AVAILABLE (the “APP”) YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE (“TERMS”). THESE TERMS APPLY TO ALL USERS OF THE WEBSITE, APPLICATIONS AND SERVICES (as that term is defined below), INCLUDING INDIVIDUALS AND ENTITIES WHO REGISTER FOR THE SERVICES, INDIVIDUALS AND ENTITIES WHO USE THE SERVICES AND INDIVIDUALS WHO VISIT THE WEBSITE (COLLECTIVELY, "USERS", "CUSTOMERS", "CLIENTS"). IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THE WEBSITE, THE APP OR SERVICES.

“carme”, “we”, “us'” and “our” collectively means collectively carme auto. and its affiliates is the owner and operator of the Website. The Website and Applications allows users,clients and customers to submit information about their vehicles, with no sales pressure, along with related services (together, the “Services”).

2. Services Provided

Carme Auto provides an online platform where users can obtain vehicle valuations and submit their vehicles for sale to us. We may accept or decline vehicle submissions at our sole discretion.

3. OMVIC Licensing and Compliance

Carme Auto known as "carme" is a licensed motor vehicle dealer registered with the Ontario Motor Vehicle Industry Council (OMVIC). We adhere to all regulations, standards, and consumer protection policies set forth by OMVIC. By using our services, you acknowledge that transactions are conducted in compliance with Ontario's motor vehicle sales laws. You can search OMVIC WEBSITE and find out dealership listed.

4. User Responsibilities

By using our Website, you agree to:

  • Provide accurate and truthful information about your vehicle.
  • Ensure that you have legal ownership or authority to sell the vehicle.
  • Not use our Website for fraudulent or unlawful activities.

5. Vehicle Valuation

All vehicle valuations provided on our Website are estimates based on available market data. These valuations are not binding offers and are subject to further inspection and appraisal.

6. Selling Your Vehicle

When submitting your vehicle for sale:

  • We may require additional details, documentation, and a physical inspection.
  • Offers made by Carme Auto are subject to final review and verification.
  • We reserve the right to decline or retract offers at any time.

7. Payment

If we purchase your vehicle, payment will be processed based on mutually agreed terms. Payment may be made via electronic transfer, cheque, or another agreed method.

8. Limitation of Liability

Carme Auto known as "carme" is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or reliance on vehicle valuations. Our liability is limited to the amount paid (if any) for your vehicle.

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes constitute acceptance of the revised Terms.

End Of Legal Stuff
Customer Reviews

What Our Customers Are Saying

★★★★★

"Honestly the easiest way to sell my car in Windsor. I looked at Clutch first but they wanted me to drive to Toronto. CARME called me personally — not a call centre — and had someone pick up my car the same week. I'll be recommending these guys to everyone."

J
Jeff Laurnes
Windsor, ON
★★★★★

"I needed to sell my car fast in the Ottawa area and CARME was the quickest option I found. Submitted online, got an offer within a minute, whole process done in two days. Painless — I'd recommend CARME to anyone."

L
Laura MacDonald
Rockland, ON
★★★★★

"I got quotes from Clutch and a couple of local dealers before trying CARME. CARME gave me the best price and Michael himself called me — not a call centre. If you want to sell your car in Toronto without the runaround, these are the guys."

T
Terry Nolan
Toronto, ON
★★★★★

"Submitted my truck and had a call back within the hour. Looked at Clutch too but CARME came to me in Ottawa instead of making me drive somewhere. Offer, pickup, payment — done in two days. Couldn't have been easier."

K
Kevin M.
Ottawa, ON
★★★★★

"Best way to sell a car without the private sale headache. I didn't want strangers at my house — CARME came to me in Hamilton, gave a fair price, no haggling, cheque the next day. Easiest car transaction I've ever made."

S
Sandra B.
Hamilton, ON
★★★★★

"Had an active loan on my SUV and wasn't sure who'd buy it. CARME was the fastest option I found in Kingston — they paid out the loan directly and handled all the paperwork. Just signed the ownership and handed over the keys."

D
Daniel P.
Kingston, ON